The award recognizes the implementation of an innovative project in the Municipality of Volvi, where the company designed and developed a modern, interactive visitor information experience, utilizing robotics and artificial intelligence technologies.

Specifically, the robot acts as a digital “tour guide,” providing real-time information about the area, attractions, beaches, activities, and available services, while answering visitors’ questions and guiding them in a friendly and direct manner.

This solution goes beyond traditional forms of information, offering a dynamic, personalized, and multilingual experience that enhances interaction with visitors and substantially improves the quality of service.

Through this initiative, the Municipality of Volvi enhances its appeal as a tourist destination, attracts modern visitors, and establishes itself on the map of contemporary “smart destinations,” actively contributing to its tourism development.

The project is a prime example of how innovation can serve as a catalyst for tourism development, enhancing a destination’s outward-looking nature and overall image.

This distinction highlights the role of ORTEM HELLAS S.A. as a strategic partner in the development of modern, “smart” tourist destinations, with direct benefits for the local economy and the visitor experience.

Statement by the Legal Representative

This recognition is a significant validation of our strategy to develop solutions that have a meaningful impact on tourism.

The project in the Municipality of Volvi demonstrates in practice that innovation can serve as a catalyst for tourism development, enhancing the visitor experience and strengthening a destination’s appeal.

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A unique fusion of technology and art was showcased at the EY (Ernst & Young) “Entrepreneur of the Year” event, held at the Megaron Concert Hall, featuring ORTEM HELLAS S.A.’s humanoid robot Pepper, which actively participated in the performance.

The production was staged by Alexandros Grammatopoulos’s production company; Grammatopoulos also wrote the script, creating a contemporary theatrical approach in which the robot Pepper played a substantial and lively role, dynamically enhancing the play’s development.

The Pepper robot did not merely serve as an impressive presence, but as an active participant in the performance. Through its interaction with the young actors and its adaptation to the needs of the script, it played a dynamic role in the development of the play, even taking on the role of an “actor.” The balance between technology, stage presence, and interactivity highlighted robotics’ potential to serve as a creative element of contemporary artistic expression.

Through carefully crafted dialogue, dynamic use of visual content via its built-in screen, and strategic placement at key moments in the performance, the Pepper robot served as an active element of the overall experience, substantially enhancing the creative outcome and offering the audience a modern, interactive experience where technology meets artistic expression in a natural and harmonious way.

The implementation and technical support for the robot’s participation were provided by ORTEM HELLAS S.A., which specializes in the design and development of social robotics solutions. Through such initiatives, the company demonstrates in practice that robots can play an active role not only in business or exhibition settings, but also in cultural productions, where technology does not merely support but co-stars.

Pepper’s appearance on stage impressed the audience and confirmed that when innovation meets creativity, the result can be truly unique: a robot that isn’t just standing on stage, but acts, communicates, and becomes part of the story.

ORTEM HELLAS S.A. continues to invest in the integration of technology and human expertise, breaking new ground in robotics in fields where, until recently, only the imagination reigned supreme.

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During the event, KEPKA executives informed the public about the free counseling services they provide to households for the prevention and management of debt and over-indebtedness. Pepper was there alongside them, communicating with citizens, answering questions, and participating in interactive quizzes, making the information more accessible and interesting.

The initiative is part of the European program “DashBoard” (Debt Advice Services Heading the Breaking of a Debt Loop), which is implemented by KEPKA with the aim of informing, guiding, and supporting over-indebted households.

The presence of the Pepper robot at the event demonstrated how modern technology can be used to have a meaningful social impact, bringing robotics closer to citizens and strengthening information and awareness-raising activities.

ORTEM HELLAS continues to support initiatives that combine innovation with social contribution, promoting the use of robots in information, education, and citizen service activities.

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ORTEM HELLAS had the pleasure of participating, in collaboration with INTEGRIS PHARMA, in the 8th Panhellenic Congress of Pediatric Gastroenterology, Hepatology, and Nutrition, held at the Makedonia Palace.

The Pepper social robot was one of the most distinctive features of INTEGRIS’s presence, offering visitors the opportunity to learn through interactive presentations and experience an original and modern way of communication. 🤖💡

Another beautiful application of social robotics by ORTEM HELLAS, aiming to bring technology closer to people in a simple, friendly, and meaningful way. 💙

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ERT3’s “Perimeter” program talked about the Mini social robot that informs, guides, and smiles at visitors to the Municipality of Volvi. Tourism, technology, and hospitality—all in one! 🎥🗺️

#ERT3 #Perimeter #Mini #SocialRobotics #MunicipalityofVolvi #TourismTech #SmartCity #OrtemHellas #VisitVolvi #Greece #Innovation #robotguide

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Listen to the interview

#MiniTheRobot #Volvi2025 #OrtemHellas #SmartTourism #ΡομπότΞεναγός

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📺 Watch the report by ANT1 and the WEEKENDERS show, which presents our 12 social robots and how they participate in activities throughout Greece — from schools and hotels to events and stores!

🙏 Thank you to the show for visiting and for the wonderful presentation!

See the full report below!

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We would like to thank the flower shop Pantzi Plants & Athini for their wonderful hospitality!

See the full report below!

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In the world of hospitality, the guest experience is the key to success. Travelers seek personalized services, instant access to information, and technologies that make their lives easier. Billy Billy, the innovative social robot, is here to transform the guest experience, acting as a personal guide, concierge assistant, and smart room manager.

Billy Billy: The Digital Concierge in Every Room

Billy Billy acts as a 24/7 personal assistant, providing guests with information and guidance throughout their stay. Instead of a static brochure or mobile app, Billy Billy provides interactive communication and personalized recommendations based on each guest’s needs.

• Provides information about nearby restaurants, cafes, bars, and tourist attractions.
• Knows about local transportation, pharmacies, hospitals, and other critical services.
• It can give personalized suggestions for activities based on the visitor’s preferences, such as hiking, cultural events, and sports activities.

Smart Interaction with Smart Home Systems

Billy Billy is not just an information provider—it can connect to smart devices in the room and interact with them, creating a unique guest experience:

• Lighting & temperature control: Guests can ask Billy Billy to adjust the lighting or set the air conditioning to their preferences.
• Smart device activation: Connects to TVs, sound systems, and smart hubs, offering a hands-free experience.
• Automatic notifications & service scheduling: Billy Billy can remind guests of scheduled activities, restaurant reservations, or even check-out time.

Upgraded Experience & Sustainable Hospitality

In addition to its technological capabilities, Billy Billy also contributes to sustainable hospitality. Through built-in sensors, it can monitor air quality, humidity, and energy consumption, suggesting more eco-friendly practices to hotel guests and staff.

ORTEM HELLAS: The Leading Force in Smart Hospitality

ORTEM HELLAS S.A. is the exclusive provider of Billy Billy in Greece, offering solutions that integrate AI, smart home technologies, and social robotics into hospitality. With ORTEM HELLAS’ services, tourist accommodations can benefit from innovative robotic applications that transform the stay into a high-tech and personalized service experience.

Contact us today to learn how Billy Billy can upgrade your business’s hospitality experience! 🚀

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Xenios Z is not just a robot, but a “smart concierge” that welcomes, serves, and guides guests through natural voice interaction. From suggestions for local experiences to check-in and useful information, everything is interactive, fast, and friendly.

• Natural speech recognition
• Visual interaction with human profile
• Information on tourist attractions, transportation, and services
• Ideal for foreign and Greek visitors

The presence of Xenios Z transforms the lobby into a focal point and offers a “smart” first impression that is unforgettable.

Try it today at 360 Degrees Hotel – Monastiraki Square, Athens.

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