What people ask before bringing in a robot.

Both options are available! ORTEM HELLAS offers robots for purchase, as well as RaaS (Robotics as a Service), allowing you to benefit from robotic technology as a service without the need to purchase the equipment.

Whether you need a robot for a single event, a trade exhibition, or long-term business operations, we can recommend the solution that best fits your requirements.

It depends on the robot, the duration and the content you need. Tell us what you have in mind and we will send you a quote for your case.

We offer two options, depending on your needs. You can choose to have a trained ORTEM HELLAS representative on-site to supervise the robot and provide technical support throughout its operation.

Alternatively, we provide access to our training platform, allowing your team to learn how to operate and manage the robot independently. In this case, the customer assumes responsibility for any damage occurring during use, in accordance with the terms of the agreement.

For AI conversation, yes: stable Wi-Fi or 4G. Pre-set scenarios such as a quiz or a product presentation also run offline.

It varies by robot. Each robot’s page lists its battery life and charging time under technical specifications.

The earlier, the better! Contacting us in advance allows us to secure the availability of the most suitable robot and prepare an experience tailored to your specific needs.

Yes, all our robots speak Greek. They support many other languages too.

Yes. We write the script, quizzes and screens from your material, as we did for MEGA at GRAND MASOUTIS Kalamaria.

Yes. Social robots are designed to interact with people in environments such as events, schools, and retail spaces. They operate at controlled speeds and are equipped with sensors that detect obstacles and allow them to stop when necessary.

Additionally, a designated person is always responsible for supervising the robot during operation, either from the ORTEM HELLAS team or your own staff, ensuring proper use and safe interaction with visitors.

Protecting personal data is one of our key priorities. By default, our robots do not store images or voice recordings of visitors.

If a specific application requires personal data processing, the relevant procedures are defined in cooperation with the client, ensuring appropriate public information and compliance with the General Data Protection Regulation (GDPR).

ORTEM HELLAS holds ISO 9001, ISO 37001, ISO/IEC 27001 certification for information security management, and ISO/IEC 42001 certification for responsible Artificial Intelligence management.